Refund and Cancellation Policy
At Task8, we strive to ensure a transparent, fair, and results-driven affiliate marketing environment for all our partners and clients. Please read our Refund and Cancellation Policy carefully before engaging in any services or campaigns on our platform.
1. Service Nature
Task8 operates on a performance-based model, where partners and affiliates are compensated for successful conversion tasks. Due to the digital nature of our services and the immediate delivery of value upon conversion, standard refunds are generally not applicable once a task is completed and verified.
2. Refund Policy
Refunds may only be considered under the following conditions:
- Fraudulent Activity: If a partner suspects fraudulent or unauthorized activity associated with a conversion, it must be reported to our support team within 7 days of the transaction.
- Technical Errors: In cases where a technical malfunction on our platform led to an incorrect charge or payout, a refund may be issued after verification.
- Duplicate Charges: If a client is mistakenly charged more than once for the same task or service, the excess amount will be refunded promptly.
Note: Refunds are not guaranteed and are issued at our sole discretion after an internal review.
3. Cancellation Policy
- Affiliate Campaigns: Once a campaign has been launched and traffic is being delivered, cancellations are not allowed.
- Client Requests: Clients may request to pause or cancel future campaigns by notifying our team at least 24 hours in advance. Ongoing campaigns cannot be reversed.
4. Dispute Resolution
All refund and cancellation requests must be submitted in writing to support@task8.com with the following:
- Transaction ID
- Date of the task or transaction
- Reason for the request
- Any relevant screenshots or logs
We will respond within 3-5 business days after reviewing your case.
5. Changes to Policy
Task8 reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Please review this page regularly for any updates.